Do we need on-site setup, or is remote enough?

Usually one or the other – not both. Remote is enough when the scale, printer and network are already prepared; on-site is worth it when hardware needs to be newly connected or several stations set up at once.

What does the training cover?

The flow at the terminal, container verification, handling tolerance deviations and error messages, and – depending on role – the audit trail and the QA view. Up to 5 people per session.

Are there ongoing licence costs?

Yes, depending on deployment (on-prem or cloud) and scope – for a cloud deployment, also usage-based by number of terminals and weighing events. We put together the right model for you individually.

Can we book a second training session later?

Yes, e.g. for new staff or a second site – on the same terms.

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Pricing

What setup and onboarding cost

Two one-time line items before d-dispensing goes live: setup and training for your team. Both are independent of the deployment type (on-prem or cloud) and of how many stations you run at this stage.

One-time

Setup

Setup covers installation, connecting the scale(s) and label printer, and the ERP connection (myfactory or weclapp). You typically choose one of the two options, not both:

Option	Price	Scope
On-site setup	€2,500	Installation, connecting the scale(s) and printer(s), ERP connection, on-site walkthrough.
Remote setup	€1,000	The same setup over remote access – a good fit once the scale and network are already prepared.

Training

One training session for up to 5 people from production, planning or QA:

Format	Price	Scope
Remote	€900	About 3 hours, deep dive, up to 5 people.
On-site	€2,500	About 4 hours, up to 5 people, at the actual workstation.

The bench workflow the training covers is described step by step under dispensing system.

Ongoing

Licence and ongoing costs

What the licence costs afterwards depends on the deployment: on-prem at a fixed scope, or in the cloud – usage-based by number of enrolled terminals and weighing events there. We put together the right model for your operation rather than quote a number that would not fit it. What to budget for beyond licence and setup – scales, integration, operation – is broken down under weighing software.

Status

Setup and training are bookable today, and so are both deployment options: on-prem with your own site server, or in the cloud, hosted by us.

Frequently asked

Pricing FAQ

→ All questions in the FAQ

Next step

Does this fit what you're planning?

Purchasing / management: Ask for a quote for your exact number of stations; ten-question checklist in the FAQ.
Production: Try the live terminal before you request a quote.

Discuss a quote Try the live terminal →